Our client a leading brand within domestic and international markets, is looking for additional help in their customer service area due to a recent surge in business.
We require someone with strong communication and organisation skills who has previously worked within a corporate environment assisting customers and to often tight timelines. We will need you to have a bright and can do attitude to assist this friendly and professional team get through this busy period.
Responsibilities• Order taking - inbound calls & answer emails
• Process purchase orders
• Live chat (online customer service)
• General admin duties
• Liaise with Warehouse and logistics
Skills / Experience• Excellent communication skills
• Confidence & maturity to deal with difficult customers
• Previous phone based customer service experience
• PC skills / MS Office
• Experience using ERP & CRM systems
• High level phone call etiquette and call handling skills
Ideally you will have experience working in the Pharmaceutical / Medical Device Industry
To be successful this role requires a high level of autonomy and ability to self-direct work!• Good hourly rate paid weekly $$$
• Office based role with some flexibility to work from home once trained
If you feel you have the skills please forward your resume to
Rachelle@dclrecruitment.com.au or call Rachelle or Hillary on 9905 3566 for more information.
